Amazon failed

I’ve just received my order from Amazon and it’s in a very, very sorry state. Two books have been pretty much destroyed, one is badly damaged, the rest is not in an ideal state either. I started to fill a refund form in, but they require sending the items back in case of required replacement and, frankly, it doesn’t make much sense in this case. Let’s see how their customer support reacts to these photos first.

Needless to say, I’m very disappointed…


I think it would be unfair if I didn’t mention how this issue has been resolved – Amazon sent me replacements of the most damaged books in priority mail without making me return the damaged copies. A customer saved.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s